Welcome to Aerial's Blog
Updated regularly, our blog offers company news, insights into the latest communication technology, insider information and special offers, plus views from our knowledgeable team on everything from the very latest smartphones and hosted telephone systems to business apps and IT services.
The Samsung DeX docking station lets you connect your Galaxy S8/S8+ to a monitor, keyboard and mouse for a desktop experience powered by your phone. So you can turn any space into your workplace.
With DeX, you can use apps, check notifications, monitor your inbox and edit & print documents on any desktop interface. It can make tasks like sending an email, bolding text, or copying & pasting between apps easier and faster, with just the click of a mouse or punch of a key. You can also take advantage of the ability to use keyboard shortcuts, selecting multiple files at once and right clicking to bring up contextual menus.
There’s no need to take your laptop with you when you’re away from the office, just the lightweight docking station, which also doubles as a charger. Plus, when your phone is plugged into the station, you can still access calls, texts and settings from the taskbar on your monitor. The DeX station is the ideal business accessory for the Galaxy S8 or Galaxy S8+, helping you stay productive whilst on the go.
To learn more about Samsung DeX call Aerial Business Communications on 02392 737 513.
Brilliant news! If you regularly travel within Europe and are with
O2 you’ll be pleased to know that as from 15th June 2017 the network will be covering roaming within their Europe Zone within their standard tariffs. This means that any data, minutes and texts used whilst in the Europe Zone will come out of your usual allowance, just like at home.
You’ll no longer need O2 Travel and you won’t need to do anything to take advantage of the roaming changes, they will just happen automatically next month.
• Calls and texts within O2’s Europe Zone (excludes UK), to any other country in O2’s Europe Zone
• Receiving calls and texts in O2’s Europe Zone.
• Monthly data allowance whilst in O2’s Europe Zone.
What’s Not Included
• Calls or texts from within the UK, to countries outside of the UK.
• Calls or texts to premium rate numbers, directory service numbers and some non-geographic numbers (which may vary over time).
The 47 Destinations Included Within O2’s Europe Zone are;
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City.
Now that you can use your inclusive O2 allowance in more places, you may want to upgrade your package so you can take full advantage of Europe roaming. We have competitive packages with up to 25GB data.
To discuss the options available call Aerial Business Communications on 02392 737 513. Alternatively, complete the form below and we will contact you soon.
Businesses in over 150 countries have been busy cleaning up the damage caused by the recent WannaCry ransomware attacks. The ransomware, which has affected hundreds of thousands of computers, locks computer files and demands users pay £230 for their files to be restored. However, there’s no guarantee that they will be.
Experts warn that there could be further ransomware cases over the coming weeks and with up to 60% of corporate data passing through employees’ smartphones, the security of sensitive data on mobile devices is a top concern.
The most common mobile operating system is Android and with 85% of the world’s smartphones running it, it makes it a target for hackers. Of those smartphones that run Android, 65% are manufactured by Samsung. But rest assured, almost all Samsung devices, including the Galaxy, A Series, J5 & X Cover, have the defence-grade Knox protection platform built in. An end-to-end solution, Knox is government certified solution that empowers you to secure, manage and customise your business’s mobile devices.
Join Our Smartphone Security Webinar
Join our FREE educational webinar in collaboration with our partner Samsung.
When: Monday 22nd May at 4.00pm
To join the webinar, dial: 0203 582 4515
Then enter this pin code: 348 449 270
To open the web portal: click here
For more information on smartphone security call Aerial Business Communications on 02392 737 513.
You’ve just purchased your new Samsung Galaxy smartphone and you need to transfer content from your old mobile phone to your new one quickly and painlessly. The Samsung Smart Switch app allows you to transfer all of your content simply and securely.
With Samsung Smart Switch you can transfer your content from most Android, OS, iOS, BlackBerry or Windows devices. Plus, Smart Switch helps you find your favourite apps or suggest similar ones on Google Play. Samsung Smart Switch enables you to transfer your;
Content from your old phone can be transferred via a USB cable (see below). Alternatively, content can be transferred to a PC or Mac and then onto your new Galaxy smartphone. To download the free Smart Switch app click here. Samsung also have some useful how-to videos – to watch them just click here.
To find out more about our in-house mobile set-up, repair and maintenance services call
Aerial Business Communications on 02392 737 513.
Aerial Business Communications are delighted to be finalists in four categories at the Comms Business Awards 2017.
We have been nominated for the following awards;
• Customer Service Team of the Year
• Mobile Market Makers
• Mid-Market Digital Transformation Solution
• Apprenticeship Scheme of the Year
The Comms Business Awards celebrates the achievements of the ICT channel, recognising the accomplishments of companies, teams and individuals over the past 12 months. Every entry is assessed by an independent and impartial judging panel of industry experts.
The awards night will be held on Thursday 15th June 2017 at The Royal Lancaster London Hotel. The Aerial team eagerly anticipate the results and look forward to attending the ceremony, which will be hosted by comedy Pub Landlord, Al Murray.
To read the Comms Business Magazine article which features the full list of finalists, click here.
Whilst there are 100’s, if not 1000’s, of business telephone system options currently available to you, we believe that the IP Cortex is the right choice for your business. So, here are the top 8 reasons to invest in an IP Cortex telephone system, in plain English!
1. Licence Free
It is no secret that one of the most expensive elements of a modern telephone system is licensing. Essentially, this means that on most telephone systems to activate certain features such as a new handset, voicemail or additional telephone lines you will be charged a licence fee per feature.
The IP Cortex is licence free! If you want a new handset, then all you pay for is the handset and nothing else. This is a hidden advantage as your business expands and requires additional users and features.
2. Handset Agnostic
Most business telephone systems must use a proprietary handset. For example, if you buy an Avaya telephone system, you need to buy an Avaya handset. This can limit your choice and expose your business to more expensive handsets.
The IP Cortex is handset agnostic and can use a huge range of handsets. This offers far more choice so your business can better meet the needs of your employees at a range of price points.
3. Video Conferencing & More with Keevio
The advent of services such as Skype and Apple’s Facetime have filtered through to the business world with many companies benefiting from video conferencing, screen sharing and instant messaging. These are often delivered as expensive standalone services or on a licenced based model.
IP Cortex offer their Keevio software to every IP Cortex user which gives everyone access to secure video conferencing and calling, screen sharing, file transfer and company-wide instant messaging at no additional cost. Keevio can also be used as a computer softphone for users that do not require a physical handset*.
4. Lifetime Warranty
It is often quoted that most telephone systems have a useful life span of approximately seven years before they need to be replaced with a completely new system.
Aerial offer a lifetime warranty on all IP Cortex systems and Yealink handsets whilst the units are within maintenance and support, offering complete peace of mind.
5. Free Upgrades
As with other software and IT products, telephone systems are constantly evolving and adding to their feature and function lists. Most telephone system manufacturers will charge you to benefit from these new functions. This adds another level of cost when looking to ensure your system is as good as it can be.
IP Cortex has a different approach. If your system is within maintenance and support, Aerial will offer any updates at no additional charge. This offers outstanding value for money when you consider in the last 12 months our
IP Cortex customers have benefited from upgrades providing video conferencing, advanced conferencing, screen sharing, improved tannoy service – all at no additional cost. It’s like getting a new phone system every year,
6. Work From Home or Anywhere
There seems to be an increased pressure on employers to allow employees to work from home or remotely.
As a ‘non-standard function’ on most modern telephone systems this can be an expensive licence based option. It also creates issues around monitoring productivity and performance.
7. Access From Anywhere!
Traditional telephone systems and some new versions require an engineer to plug directly into the system to make simple changes, fix error and change configuration details. This can be expensive if you require an engineer every time you need to make a simple change such as a line divert or voicemail change. Alternatively, you could try to learn how to undertake this yourself which comes with its own inherent problems.
The IP Cortex offers users a simple to use portal where most changes are achieved by ‘drag and drop’ actions, drop down or tick boxes. The portal is web based which means it can be reached wherever you have a connection to the internet (even on a mobile!)
The IP Cortex allows home users to be part of the telephone system at no additional cost whilst offering the business managers a range of tools to monitor productivity, employee ability and performance.
8. Call Recording
Adding call recording to most modern business telephone systems is an expensive exercise in terms of equipment and licensing charges. However, the uses for call recording are becoming far more appreciated by business of all types. The uses range from verbal contract, order taking, training, evaluating employees and delivering high levels of customer service.
The IP Cortex Pro unit includes call recording for all users at no additional charge. It also puts you in charge of who is recorded and how they are recorded**.
We hope this guide has helped explain why we believe the IP Cortex is far more than your average business telephone system and how it can, not only grow with your business, but enhance it.
For more information about IP Cortex telephone systems, call Aerial Business Communications on
02392 737 513.
**Call recording only available on IP Cortex Pro units.
Aerial Business Communications were delighted to support the Wetwheels Foundation, a local charity that provides opportunities for disabled people to get into boating. Wetwheels’ Hamble branch hosted a fundraising lunch last week, at the Royal Southern Yacht Club, in celebration of their first anniversary.
The lunch involved a performance from Orpheus and an auction.
Aerial and our B2B partner Samsung donated a Samsung Galaxy A3
as one of the top prizes. The event was a great success and raised
over £5,500 for the charity.
Founded by disabled yachtsman Geoff Holt MBE, the Wetwheels Foundation’s boats have been modified so that they can be accessed by people in wheelchairs, most of which have never experienced life on the open waves. Trips are designed to boost their self-confidence, challenge self-perceptions, develop new skills and expand their horizons. Over the past year, this inspirational charity has taken more than 2,500 people of all ages and abilities from the local community onto the water. They offer options like marine educational and mentoring programmes to angling and power boating trips.
Dick Long, Co-Director of Wetwheels (left) and Sir Richard Stage, Founder of Orpheus Special Needs College (centre) present the Samsung Galaxy smartphone to winner Miles Peckham (right).
O2 launched WiFi and 4G Calling this month, offering you new ways to stay connected. Both services support HD voice which delivers crystal clear voice calls, filtering out background noise, making it easier to hear and be heard. Because of the seamless handover between 4G and WiFi (and vice versa), you can walk from an indoor area with WiFi coverage such as your office to an outdoor area where you can pick up 4G, continuing your call without drop out while being able to check email or browse the web at the same time.
These services are currently available to iPhone 7, iPhone 7 Plus, Samsung S7 and S7 Edge users on Pay Monthly, SIM-only and business tariffs. More devices will be added over the next few months, including other Android devices and older iPhone models. So far, WiFi and 4G Calling have been rolled out in London, Belfast, Bradford, Coventry, Edinburgh, Leeds, Leicester, Liverpool, Newcastle, Nottingham and Sheffield and Slough, and will continue to be rolled out nationwide over the next few months.
It costs no extra to set-up and services will be billed as voice calls in exactly the same way as 2G and 3G services are. Minutes will simply come out of your bundle and out-of-tariff calls are charged at your standard rate. There’s also no need to download a separate app.
What is WiFi Calling (Voice over WiFi)?
WiFi calling allows you to make and receive calls using any WiFi data connection with your handset’s native dialler. The main benefit is that you can make and receive calls in areas with no mobile coverage. For example, you can make high quality calls whilst in a tube station in the London Underground.
What is 4G Calling (Voice over 4G)?
4G Calling allows you to make and receive calls over the O2 4G data network with your handset’s native dialler, rather than having to fall back on 2G or 3G services. The benefits include better quality calls, improved indoor coverage, less likelihood of dropping a call started on WiFi and longer battery life.
If you’d like to take advantage of these services and have an eligible device, just contact your
Account Manager today on 02392 737 513 or click here to email us.
The Samsung Galaxy S8 and Samsung Galaxy S8+ are the most advanced smartphones available for business today – they will redefine the way you work. A fusion of stylish design, intelligent technology and revolutionary user experience.
Now you can easily view files on the go with the edge-to-edge Infinity Display, plus with Samsung DeX you can access your workstation when you’re out of the office. And with iris scanning technology and Knox defence-grade security, no matter who gets their hands on your phone, you can rest assured only you will be able to access it.
Infinite Display for Infinite Ideas
The Samsung Galaxy S8 is stunningly designed with an edge-to-edge 3D Infinity Display, giving an incredible viewing experience that ensures nothing gets in the way of you and your content. Multi-tasking is made easier with an adjustable split-screen.
Re-inventing the Workspace
Built to help you work to your fullest potential, DeX enables you to take your workspace anywhere by providing an Android based desktop experience. Connect your smartphone to external monitor and keyboard, so you can view, edit and print files using a larger screen.
Setting New Standards in Security
The Samsung Galaxy S8 raises the bar in mobile security with new iris scanning and facial recognition technology providing an additional layer of authentication. The iris scanner is 200 times more secure than a fingerprint. You can also use iris scanner authentication to access Samsung Pass, Samsung Pay, sensitive business data or to log in to websites and accounts.
Knox Defence Grade Protection Built In
Samsung Knox, the defence-grade security platform, comes as standard with the Samsung Galaxy S8 & S8+. Government certified, it offers multi-layered protection from the chip through to the hardware and software. You also have the option to keep business and personal information & apps in separate folders, giving you the ultimate peace of mind that your data is safe.
Built so Nothing Gets in Your Way
The Samsung Galaxy S8 & S8+ are beautiful and resilient, removing everyday barriers with performance that keeps up with you throughout the day. They are IP68 rated water and dust resistant and offer expandable MicroSD storage, long lasting battery life and fast charging capabilities. The faster, more powerful processor makes light work of memory-intensive programs and tasks.
To find out more about the Samsung Galaxy S8 or S8+ call Aerial Business Communications on 02392 737 513.
The Aerial team had a great time raising funds for Comic Relief today. Everyone in the office paid a donation for the privilege of dressing down for Red Nose Day. Each member of staff brought in a sweet treat for our cake sale (the rainbow cake was delicious!). We also had a raffle for staff with loads of great prizes including a half day’s annual leave, Samsung smartphone, various vouchers and wine. Plus, ten members of staff took part in the chicken nugget challenge, eating 500 chicken nuggets in under an hour! In total, the team raised over £400 for Comic Relief.
About Comic Relief
The charity use the funds raised, through campaigns like Red Nose Day and Sports Relief, on 1000’s of projects throughout the UK and around the world. Their objective is to tackle the root causes of poverty and social injustice, creating an environment where everyone is safe, healthy, educated and empowered.
Key Areas the Charity Focuses on;
• Investing in children and young people to be ready for the future.
• Empowering women and girls so they’re safe & free to lead the lives they choose.
• Improving health and wellbeing of vulnerable & disadvantaged people.
• Building stronger communities in areas of deprivation and poverty.
How Donations Help
• £2.50 can buy an insecticide-treated mosquito net that could protect a child in Africa from contracting malaria.
• £20 can vaccinate five children in Africa against five life-threatening childhood diseases.
• £25 can pay for a child care assistant to work with vulnerable children in a nursery for a week.
• In the UK, £25 can pay for someone, who’s battling with mental health issues, to attend counselling and learn coping strategies that will help them manage & recover.
• In the UK, £20 can pay for a night’s emergency accommodation and support for a family who have fled domestic violence.
If you’d like to find out how you can support Comic Relief or make a donation, please click here.