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Soletraders & SME's • Corporate • Case Studies • Telecoms

Knightsure Insurance Brokers Ltd are saving an estimated £2000 with the new Mobile Landline Solution from O2
Issue Outline
  • Knightsure are in a long term contract with NTL and cannot move their line, but must keep their number. Diverting calls was costing Knightsure in the region of £150 every month
    • Solution
  • As the diverting costs were the issue with NTL we were able to leave the line where it was and simply divert it free of charge to a Mobile Landline freephone number. The freephone number then diverts free of charge again to Knightsure's O2 mobiles. This solution means they have abolished the high divert costs and kept the important contact number - A Win, Win Solution
    • Added Advantages
  • Knightsure are not just saving money themselves but are also saving their customers money too by introducing the freephone number, something the business had not deemed viable before.
    A freephone number often improves the perception of the size and reach of a business too.
    • "When I heard Richelle Poultney from Aerial Telephones speak at a 4Networking event about Mobile Landline from O2 I immediately saw the potential savings that my business would benefit from. I work outside the office a lot so I have to divert my office to my mobile or I could loose a lot of potential business. The diverting alone has been costing me over £180 each month, so removing the high divert costs from my monthly overheads would mean massive savings for my operating costs.

    The O2 Mobile Landline solution that Richelle was suggesting however is only available for new numbers and numbers moving from BT but my landline number is with NTL. This fact did not deter Richelle and she came back to me with a solution. Richelle introduced a new Freephone number with O2 for just £15 per month, and organised a divert from my NTL landline to the Freephone number, which then diverts to my business mobile.

    My diverts are now FREE, and what’s more I now have a Freephone number assigned to my business so my clients can call me for free too. Another totally unforeseen benefit is the increased geographic reach the Freephone number will give my business. The value this solution will add to my business has been totally unexpected.

    I cannot thank Richelle enough for her perseverance and creative thinking, I cannot believe such a simple solution is going to save my business in the region of £2000 over the next 12 months. Thank you!"
    Tony Knight, Managing Director of Knightsure Insurance Brokers